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Is your ticket about one of these issues?
Extensions are installed in the same way that standard WordPress plugins are installed. See this FAQ for more information.
Payments not getting marked as complete can be an effect of numerous causes, including conflicting plugins and improper merchant account configuration. See this FAQ for more information.
If your emails are not getting delivered, it could be due to a plugin conflict or common server issue. See this FAQ for more information.
Upload errors can happen for a number of reasons and are usually the result of a conflicting plugin. See this FAQ for more information.
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